2.
Your conflict management style is... Avoiding
Congrats! By completing this quiz, you've shown a commitment to managing conflicts and creating positive social environments. According to your responses, your style is avoiding.So what does that actually mean? When conflict comes to a head, you try not to get involved. You may postpone the confrontation or simply pretend it doesn't exist. Let sleeping dogs lie, right?While this can sometimes be advantageous, if you're not careful, it could lead to issues down the road. If left too long, unresolved tension can create anxiety and frustration. It's time to get proactive!"Alone we can do so little; together we can do so much." — Helen Keller3 Tips for Managing Conflict and Transforming Workplace Relationships1. Accept the ConflictIf you think conflict is something to be avoided at all costs, it's time for a little reframing. Here's the thing, conflict is part of life, and, believe it or not, it can actually strengthen your relationships. Butting heads gives us an opportunity to express our deep concerns, and when you do that without coming off as aggressive, it creates movement and momentum.2. Practice Active ListeningThere's a huge difference between being heard and feeling heard. When you make someone feel heard, you earn their trust and gain insight into their situation. So how do you actually do that? Start by using body language to communicate your interest: eye contact, leaning in, and smiling. Ask questions and summarize what the other person says!3. Save the JudgementEspecially in tense situations, it's natural to have strong emotions and thoughts about what the other person is saying, but it's safest to save those judgements for later. In the moment, try to keep calm by breathing deeply and leaning back in your seat with both feet firmly planted on the ground. Remember, sometimes silence speaks louder than words.Now That I've Got to Know You, It's Your Turn to Get to Know Me...Welcome — I'm Dr. Julie Olsen. I'm a coach, consultant, and trainer. I'm here to help you connect with your team to create great relationships that advance your career while also advancing the goals of the organization.Looking for a Little Extra Guidance? Check Out These Free Resources1. Read this blog post. It'll teach you three strategies that make resolving conflict at work easier.2. Follow me on Facebook and LinkedIn. I post tips on analyzing conflicts and communicating your way to constructive outcomes.3. Sign up for my newsletter If you need hands-on help, don't hesitate to contact me for a consultation. It's free, so you have nothing to lose.Want to stay in touch? If you sign up for my newsletter, you'll find me in your inbox from time to time with additional tips!