What's Holding Your Business Back?

Quiz Questions

• 1.
  How well-documented are your business processes and procedures?

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  • A.
    Every task has a detailed, written procedure.
  • B.
    Most tasks have written procedures, but some are informal.
  • C.
    Few tasks have written procedures; we mostly rely on verbal instructions.
  • D.
    We don't have any written procedures.
• 2.
  How regularly do you track and analyze key performance metrics in your business?

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  • A.
    We track and analyze metrics daily.
  • B.
    We review metrics weekly or monthly.
  • C.
    We track some metrics occasionally, but not regularly.
  • D.
    We rarely or never track performance metrics.
• 3.
  How effectively do you delegate tasks and utilize external resources?

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  • A.
    Tasks are efficiently delegated, and we use external resources strategically.
  • B.
    We delegate some tasks but could improve our use of external resources.
  • C.
    Delegation is minimal, and we rarely use external resources.
  • D.
    We handle almost everything in-house with little to no delegation.
• 4.
  How strong and cohesive is your team?

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  • A.
    Our team is well-aligned with clear roles and strong collaboration.
  • B.
    Most team members are aligned, but there is room for improvement.
  • C.
    There are some alignment issues and unclear roles within the team.
  • D.
    Our team lacks alignment and clear roles, leading to frequent issues.
• 5.
  How would you describe your company culture? 

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  • A.
    Our culture is intentional, well-defined, and positively impacts the business.
  • B.
    We have a decent culture, but it could be more intentional and defined.
  • C.
    Our culture is inconsistent and not well-defined.
  • D.
    We don't have a clear or intentional company culture.
• 6.
  How consistent and effective is your customer service? 

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  • A.
    Our customer service is consistently excellent, leading to high satisfaction and referrals.
  • B.
    We provide good customer service, but there are occasional issues.
  • C.
    Customer service is inconsistent and needs improvement.
  • D.
    We frequently receive complaints about our customer service.

Quiz Outcomes

• 1.
  It looks like you need to work on your systems.

  Check your email for the details on what to do next.
• 2.
  It looks like you need to focus on your KPI metrics.

  Check your email for the details on what to do next.
• 3.
  It looks like you need to focus on leveraging your team.

  Check your email for the details on what to do next.
• 4.
  It looks like you need to work on team cohesion.

  Check your email for the details on what to do next.
• 5.
  It looks like you need to cultivate your company culture.

  Check your email for the details on what to do next.
• 6.
  It looks like you need to put emphasis on serving your customers.

  Check your email for the details on what to do next.
• 7.
  Congrats, it appears that your business is on track. 

  As you grow your business and keep the momentum you will be faced with new opportunities and challenges. Check your email for your potential next steps.
• 8.
  It appears there are a few areas in your business that need your attention.

  Check your email for the details on what to do next.